Privacy Policy

1. Who We Are

Magnetiq Leads LLC ("Magnetiq," "we," "us," or "our") is a lead generation and digital advertising agency headquartered in Chula Vista, California. We operate the website magnetiqleads.com and provide paid advertising management, AI-assisted lead follow-up, and appointment booking services to service-based businesses.

This Privacy Policy governs the collection, use, and disclosure of personal information we receive from visitors to magnetiqleads.com and prospective clients who contact or engage with Magnetiq Leads LLC directly. It does not govern the privacy practices of our clients' own websites or businesses.

2. Information We Collect

We collect personal information in the following ways when you interact with magnetiqleads.com or contact us directly:

2.1 Contact Form Submissions

When you submit an inquiry through our contact or qualifier form, we collect:

• Business type, annual revenue range, advertising status, and service area
• Business website (if provided)
• SMS consent status (if you choose to opt in)

2.2 Calendar Bookings

When you schedule a discovery call or consultation through our scheduling tool, we collect:

• Name and email address
• Phone number
• Appointment date, time, and any pre-call questionnaire responses you submit

2.3 Automatically Collected Data

Our website uses tracking technologies including the Meta Pixel (Facebook Pixel), which automatically collects certain information when you visit magnetiqleads.com, including:

• IP address and approximate geographic location
• Browser type, device type, and operating system
• Pages visited, time spent on page, and referral source
• Actions taken on the site (e.g., form submissions, button clicks)

This data is used for website analytics and to measure the effectiveness of our own advertising campaigns.

2.4 Information You Provide Directly

We may collect additional information you voluntarily provide during sales calls, onboarding conversations, or email correspondence.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your inquiries and communicate with you about our services
• To schedule and manage discovery calls and consultations
• To send you follow-up communications related to your expressed interest in our services
• To send SMS appointment confirmations, reminders, and pre-call follow-up questions (if you opt in)
• To analyze website traffic and optimize our marketing and advertising
• To retarget website visitors through Meta advertising platforms
• To comply with applicable laws and protect our legal rights

We do not sell, rent, or share your personal information with third parties for marketing purposes. Your information is used exclusively by Magnetiq Leads LLC to deliver the services described above.

4. Lead Data Generated Through Client Campaigns

Magnetiq Leads LLC operates paid advertising campaigns on behalf of clients. When a consumer (a "lead") submits their information through a landing page built and managed by Magnetiq on behalf of a client, the following applies:

• The lead's personal data (name, phone, email) is the property of the client whose business the lead inquired about.
• Magnetiq acts solely as a data processor and service provider in this context. We do not retain, sell, or use consumer lead data for any purpose other than delivering the contracted service to our client.
• Consumer lead data is processed through our internal CRM and automation tools solely for the purpose of booking appointments on behalf of the client. No lead data is shared with unrelated third parties.
• If you are a consumer seeking information about data collected through a client's landing page, please contact that business directly.

5. Third-Party Service Providers

We do not sell, rent, or share your personal information with third parties for their own marketing purposes. The following platforms are used solely as service providers to operate our business and deliver our contracted services. These providers act as data processors on our behalf and are contractually prohibited from using your data for any purpose other than providing their service to us:

• Meta (Facebook/Instagram Ads): Used to run paid advertising campaigns. Meta may collect and process data in accordance with their Data Policy.
• GoHighLevel (GHL): Our CRM, workflow automation, and scheduling platform. Data is stored and processed solely to manage appointments and communications.
• Appointwise: AI-powered follow-up tool used solely to send appointment reminders, confirmations, and service-related messages on our behalf.
• Google Workspace: Used for internal email and document management.
• Google Analytics (if applicable): May be used for anonymized website traffic analysis.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your experience and measure the effectiveness of our advertising. The following tracking technologies are used on magnetiqleads.com:

• Meta Pixel (Facebook Pixel): A tracking pixel that collects data about page views, button clicks, and form submissions. This data is used to measure ad performance and to create retargeting audiences on Meta platforms. The Meta Pixel may place cookies on your browser that persist for up to 90 days.
• Google Analytics (if applicable): May place cookies to collect anonymized data about website traffic, page views, and user behavior. These cookies typically persist for up to 2 years.
• Essential cookies: Our website platform (GoHighLevel) may place functional cookies required for basic site operation, such as session management and security.

You can manage or disable cookies through your browser settings. Most browsers allow you to block or delete cookies through their privacy or settings menu. Please note that disabling cookies may affect the functionality of our website or prevent certain tracking features from operating.

7. SMS Communications and TCPA Compliance

Magnetiq Leads LLC offers an optional SMS messaging program for business owners who schedule strategy calls through magnetiqleads.com. If you provide your phone number and check the SMS consent checkbox on our qualifier form, you may receive text messages from Magnetiq Leads LLC.

7.1 Types of Messages

Messages you may receive include: appointment confirmations, pre-call follow-up questions to prepare for your consultation, appointment reminders, and service-related communications.

7.2 Consent

By checking the SMS consent checkbox on our website and providing your phone number, you expressly consent to receive automated or manually sent text messages from Magnetiq Leads LLC. The SMS consent checkbox is optional, is not pre-selected, and is not required to complete a booking or use our services. Consent to receive SMS is never a condition of purchasing any service.

7.3 Message Frequency and Rates

Message frequency varies. Message and data rates may apply depending on your mobile carrier and plan.

7.4 Opt-Out

You may opt out of SMS messages at any time by replying STOP to any message from Magnetiq Leads. You will receive a one-time confirmation that you have been unsubscribed. After opting out, you will no longer receive SMS messages from us unless you re-subscribe.

7.5 Help

For help with our SMS program, reply HELP to any message or contact us at [email protected].

7.6 No Sharing of SMS Consent or Phone Numbers

We do not share, sell, rent, or disclose your phone number, SMS consent status, or opt-in information to any third parties for their own marketing purposes. Your phone number and consent data are used exclusively by Magnetiq Leads LLC to deliver the messages described in this section. Third-party service providers (such as our CRM and messaging platforms) may process messages on our behalf, but they are contractually prohibited from using your data for any other purpose.

8. California Privacy Rights (CCPA)

As a California-based business, we are subject to the California Consumer Privacy Act (CCPA). California residents have the following rights regarding their personal information:

• The right to know what personal information we collect, use, disclose, or sell
• The right to request deletion of personal information we hold about you
• The right to opt out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

To exercise any of these rights, contact us at [email protected]. We will respond to verifiable requests within 45 days as required by law.

9. Your Rights and Choices

All users of our website and services have the following rights regardless of location:

• Opt out of SMS messages: Reply STOP to any text message from Magnetiq Leads at any time to unsubscribe.
• Update your information: Contact us at [email protected] to request corrections to your personal information.
• Request deletion: Contact us to request that we delete your personal information from our systems, subject to any legal retention requirements.
• Opt out of email communications: Use the unsubscribe link included in any marketing email, or contact us directly.
• Manage cookies and tracking: Adjust your browser settings to block or delete cookies. You may also use browser extensions to prevent tracking pixels from loading.

To exercise any of these rights, contact us at [email protected].

10. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact form submissions and booking data are retained for up to 24 months. Client and prospect communications are retained for the duration of the business relationship and up to 3 years thereafter for legal and recordkeeping purposes. SMS consent records are retained for the duration of the messaging relationship and for a minimum of 5 years thereafter to demonstrate compliance with applicable regulations.

11. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or destruction. Our data is stored within secure third-party infrastructure including encrypted databases and access-controlled systems. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

12. Children's Privacy

Our website and services are directed exclusively at business owners and professionals who are at least 18 years of age. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected such information, we will delete it promptly.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the effective date at the top of this document. We encourage you to review this policy periodically. Continued use of our website or services after any update constitutes acceptance of the revised policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Company: Magnetiq Leads LLC
Address: Chula Vista, California
Email: [email protected]
Website: magnetiqleads.com